1. Introduction

LeakFiinder (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or our leak detection and repair services.

2. Information We Collect

We may collect:

• Contact information — name, email, phone number, and address when you request a quote, book a service, or contact us.
• Property information — address, type of property, and details you provide about suspected leaks or service needs.
• Usage data — how you use our website (e.g., pages visited, device type, IP address) through cookies and similar technologies.
• Communications — records of your inquiries, feedback, and any correspondence with us.

3. How We Use Your Information

We use the information we collect to:

• Provide, schedule, and complete leak detection and repair services.
• Send estimates, confirmations, reminders, and follow-ups.
• Respond to your questions and requests.
• Improve our website, services, and customer experience.
• Send marketing or newsletter communications if you have opted in (you may opt out at any time).
• Comply with legal obligations and protect our rights.

4. Sharing Your Information

We do not sell your personal information. We may share your information with service providers who assist us (e.g., scheduling, payment processing, analytics), with your insurance company if you have asked us to assist with a claim, or when required by law or to protect our rights and safety.

5. Cookies and Tracking

Our website may use cookies and similar technologies to remember preferences, analyze traffic, and improve performance. You can adjust your browser settings to limit or block cookies; some features may not work as intended if you do.

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as needed to provide services, fulfill legal or contractual obligations, resolve disputes, and enforce our agreements. You may request deletion of your personal data subject to applicable law.

8. Your Rights

Depending on where you live, you may have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict certain processing.
• Data portability.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a supervisory authority.

To exercise these rights, contact us using the details below.

9. Children

Our website and services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the latest version. We encourage you to review this page periodically. Continued use of our website or services after changes constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related questions or to exercise your rights, contact us via our contact page or the contact information provided on our website.